FAQ
Shipping and Returns info
The return process is very easy! You can reach out to us here, or start a live chat with us in the chat box below! If you would like an exchange, you can reach out to us by letting us know what you would like to exchange. We can send you a link to pay or refund the difference.
Domestic FREE shipping 2-3 days for domestic (U.S.) orders, USPS First Class 2-5 business days. Excluding weekends and holidays.
Expedited shipping 1-2 days shipping,USPS Priority mail1-2 days delivery before 3 pm.International Note: We are always looking for the best solution to get your package to you faster and safer.
*The shipping cost for international orders are responsibility of the buyers. *Please also take in the account of import taxes in your country. We will not be responsible for the cost of taxes.
DHL Worldwide - Calculated rates and time at check out (depending on the country)
USPS Priority Mail International- 6-10 business days (excluding holidays)
USPS Priority Mail Express International - 3-5 business days (excluding holidays)
*Contact us if you have any questions before placing your order. Info@baikalla.com or +1 (503)-975-8676
You can track your order here! Track your order. Or, you can track your order in your order conformation email!
Sizing
Finding the right size for your jade bangle is very important. We have create a sizing tutorial for you to find the right size jade bangle to ensure the best fit. You can watch it here.
The easiest way is to have your fingers measured at your local jeweler for the most accurate sizing. But you can also check out this sizing guide for finding our the right size! If rings on our website in your size are out of stock. Those sizes can be ordered and customized for you! You can reach out to us here.