FAQ

How long will it take for my items to arrive?

Usually items will ship out within one day of order conformation. We understand the inconvenience of waiting forever for your packages to come, we work very hard on making fast deliveries. Cut off time is 4 pm for orders to ship out. Sometimes out of stock/ special order item, items that need to be resized, will take up to two weeks to arrive, your patience is much appreciated. A conformation email will be sent to you when the item is out of stock or special order.

How long do I have to return the pieces I purchased?

You have 30 days to get a refund on your item. Please check our refund policy for more details. Or ask us on the bottom right corner. Or give us a call at 1-800-860-5229! 

I haven't received my jewelry, what do I do?

We are sorry that you haven't gotten your items yet. Please, give us a call at 1-800-860-5229 and our customer specialist will check on the status of your order.